Shipping policy
Shipping & Delivery Policy
Last Updated: June 24, 2026
1. Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Orders placed before 5:00 PM Central Time (CT), United States will begin processing the same business day.
Orders placed after 5:00 PM CT will be processed on the next business day.
Processing time includes order verification, payment authorization, quality control, and packaging.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
During peak seasons, promotional events, or periods of high order volume, processing times may be slightly extended.
2. Shipping Policy
We offer FREE Standard Shipping on all orders within the United States.
No minimum purchase is required unless otherwise stated in promotional campaigns.
3. Shipping Methods & Delivery Time
All orders are shipped using standard shipping services.
Standard Shipping (Free): 3–7 business days
Shipping time refers to transit time after the package has been handed over to the shipping carrier.
4. Estimated Delivery Time
Total Delivery Time = Processing Time + Shipping Time
- Processing Time: 1–3 business days
- Shipping Time: 3–7 business days
Estimated Total Delivery Time: 4–10 business days
Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on carrier performance, destination, weather conditions, and seasonal demand.
5. Shipping Coverage
We currently ship within the United States only.
International shipping is not available at this time.
6. Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.
Please allow 24–48 hours for tracking information to become active in the carrier's system.
7. Shipping Delays
While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:
- Carrier delays
- Severe weather conditions
- High order volume periods
- Incorrect or incomplete shipping information
We are not responsible for delays caused by carriers after the package has been shipped.
8. Incorrect Address Disclaimer
Customers are responsible for providing accurate and complete shipping information during checkout.
If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.
We are not responsible for delays, losses, or failed delivery attempts resulting from incorrect address information provided by the customer.
9. Lost or Missing Packages
If tracking information indicates that your package has been delivered but you have not received it, please:
- Check around your delivery location
- Contact household members or neighbors
- Contact the shipping carrier directly
If the issue remains unresolved, please contact us for assistance.
Email: support@coraandclay.com
10. Contact Us
Coraandclay Customer Support
Email: support@coraandclay.com
Phone: +1 (800) 829-4933
Business Address:
106 Seabiscuit Drive
Victoria, TX 77901
United States
Website: coraandclay.com