Shipping & Delivery Policy

Last Updated: June 2026

At Cora & Clay, we are committed to delivering your order safely and efficiently. Below you'll find information regarding order processing, shipping times, tracking, and delivery expectations.

📦 Order Processing

Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays).

Orders placed before 5:00 PM Mountain Time (MT) may begin processing the same business day. Orders placed after this time will generally be processed on the next business day.

Order processing includes:

• Payment verification
• Order review
• Quality inspection
• Packaging and shipment preparation

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

During holidays, promotions, or periods of high order volume, processing times may be slightly extended.

🚚 Free Shipping

We proudly offer FREE standard shipping on all orders within the United States.

No minimum purchase is required.

Shipping costs are automatically applied at checkout, and eligible orders will receive free shipping without the need for a discount code.

🇺🇸 Shipping Locations

At this time, Cora & Clay ships exclusively within the United States.

We currently do not offer international shipping or delivery outside the United States.

⏱ Estimated Delivery Times

Standard Shipping (Free)

• Processing Time: 1–3 Business Days
• Transit Time: 3–7 Business Days

Estimated Total Delivery Time

4–10 Business Days

Please note that delivery estimates are provided for convenience and are not guaranteed.

Actual delivery times may vary due to carrier operations, weather conditions, holidays, or other circumstances outside our control.

📍 Order Tracking

Once your order has shipped, you'll receive a confirmation email with tracking information.

Please allow 24–48 hours for tracking updates to appear within the carrier's system.

If you have not received tracking information within a reasonable timeframe, please contact our support team.

⚠️ Shipping Delays

While we work hard to ensure timely delivery, delays may occasionally occur due to:

• Carrier service disruptions
• Severe weather conditions
• Holiday shipping volume
• Incorrect shipping information
• Events beyond our reasonable control

Cora & Clay is not responsible for delays caused by shipping carriers once a package has been transferred for delivery.

🏠 Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.

We cannot guarantee successful delivery when incorrect address information is provided.

📦 Lost, Missing, or Delivered Packages

If your tracking information shows that a package has been delivered but you cannot locate it, we recommend:

1. Checking around your delivery location
2. Contacting household members or neighbors
3. Checking with your local carrier

If you are still unable to locate your package, please contact us and we will do our best to assist you.

📦 Damaged Shipments

Please inspect your order upon arrival.

If your order arrives damaged, broken, defective, or incorrect, please contact us within 7 days of delivery and include photos of both the product and packaging.

Our team will review the issue and work quickly to provide a replacement, store credit, or refund when appropriate.

Because some of our products include glass and ceramic materials, prompt reporting helps us resolve shipping claims efficiently.

📞 Contact Us

Cora & Clay Customer Support

📧 Email: support@coraandclay.com

📞 Phone: +1 (800) 829-4933

Mailing Address

Style Avenue LLC
117 S Main St
Breckenridge, CO 80424
United States

We are always happy to assist with questions regarding shipping, delivery, or order tracking.